311 Worked — Bronx Step Street Light Replaced

14 Feb

Yes, only a little improvement to a lousy step street (which needs to be replaced!), connecting Heath and Bailey avenues in Kingsbridge Heights, but an important fix nonetheless. The bottom step street light on Bailey Avenue has been out for a good bit, so it’s dangerously dark before you start heading up the steps. I called 311, they contacted the Department of Transportation (DOT) and gave me a code, and a few days later I checked in on it via 311’s website. It indicated that the light had been replaced and the case was closed. Wasn’t closed for me until I saw the light on tonight. Lesson? If you see a broken bench in a park; a dangerous, deteriorated sidewalk ; a street light out, etc., hear too much noise, etc., etc., call 311! They give you a code so you can keep track of the status. It also helps to let your community board know about the problem and give them the code you received. They’re usually in regular contact with city agencies and can echo your complaint. Here’s a photo of the step street (which, again, needs to be replaced! — more on this later) with the repaired light at the bottom of the stairs …

IMG_0555

Bronx step street entrance on Bailey Avenue headed up to Heath Avenue and Summit Place. DOT replaced light after complaint via 311. Photo by Jordan Moss

 

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